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You are here: Home / Fashion / Major Jewelry Company Shuts Down Struggling Brand

Major Jewelry Company Shuts Down Struggling Brand

May 14, 2025 by Kieran Schalkwyk

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De Beers is an iconic brand and leader in natural diamonds. But now, the company is shutting down its lab-grown diamond brand, Lightbox. The company will continue to focus on what has been its strength for the last 135 years, which is natural diamonds. Lightbox was initially created to sell more affordable diamonds to consumers.

However, in recent years, the demand and perception of synthetic diamonds have changed, which has made it challenging to keep up production. De Beers will invest more into promoting their natural diamonds, which showcases that synthetic and natural diamonds have two distinct markets.

Lightbox

studiocasper via Canva

Lightbox was started in 2018 when De Beers expanded into developing and creating lab-grown diamonds. These synthetic diamonds are much more affordable than natural diamonds and are meant to be part of everyday jewelry rather than special events or occasions.

The hopes were to attract new customers without affecting the main business of natural diamonds, transforming the fashion landscape with more affordable alternatives to diamonds.

Prices Falling

Mark Johnson via Canva

The prices of lab-grown diamonds steadily dropped after the conception of Lightbox. Today, synthetic diamonds can be bought for just a few hundred dollars.

These large price drops made it difficult to continue the production of synthetic diamonds and maintain a place on the market. With profits plummeting, it wasn’t a viable business plan anymore.

Going Back To Their Strengths

studiocasper via Canva

Lightbox’s closure after only seven years shows how unstable the market for synthetic diamonds can be. De Beers would rather look to what they know is viable: their natural diamond range.

Natural diamonds maintain their value, are rare, and often have an emotional attachment to buyers. Synthetic varieties of diamonds lack many of these factors that make the gems attractive in the first place.

What It Means For Consumers

StockSnap via Canva

Consumers should expect to see several impacts from Lightbox’s shutdown. To minimize disruption, customers who have already purchased products will still have warranties during the brand’s gradual closure. However, new lab-grown diamonds won’t be available from Lightbox, reducing choices in the overall synthetic diamond market.

The shutdown could even affect pricing across the lab-grown market as De Beers focuses on synthetic production solely in industrial and technological sectors.

How Synthetic Diamonds Are Different

Emre Vonal via Canva

As consumer perceptions of diamonds change, De Beers believes that natural and lab-grown diamonds are becoming two increasingly isolated products.  

Natural diamonds are highly sought after because of their rarity and expensive price point. While lab-grown diamonds have similar beauty, they lack the aforementioned traits that make them feel more meaningful to consumers. Lab-grown diamonds are cheaper and created in factories, which means their supply is infinite, while natural diamonds are a limited resource.

Global Perception

Piman Khrutmuang’s Imagesvia Canva

With Lightbox ending and synthetic diamonds becoming less marketed, De Beers wants people to see natural diamonds as a better fit for big life moments like engagements. In contrast, synthetic diamonds could be more casual items to wear without the same fears of getting them lost or stolen.

Natural diamonds will always be ahead of lab-grown examples for their scarcity and global perception.

Competition

Kwangmoozaa via Canva

Another factor that led De Beers to close down Lightbox was the difficulty of competition. There is an influx of cheap lab-grown diamonds from other countries, undercutting the company’s market.

This makes it difficult for the company to remain competitive in the synthetic diamond market. Prices couldn’t remain both steady and profitable for the company, so it will reinvest in what works.

Reinvesting

Radu Bercan via Canva

The company will reinvest its resources back into natural diamond production after the shutdown of Lightbox. This is an important step for the company, as De Beers prepares to depart from its parent company, Anglo American, and work independently.

The consumer market for De Beers has always largely been for their natural diamonds, so it’s no surprise that Lightbox has underperformed.

Not Disembarking Entirely

davit85 via Canva

Although Lightbox is shutting down, that does not mean that De Beers will stop producing synthetic diamonds entirely. They will only stop making synthetic diamonds for the consumer market.

Currently, the company’s subsidiary, Element Six, will continue to produce lab-grown diamonds for industrial applications. Currently, the main efforts for these diamonds are in quantum technologies, water purification, and semiconductors.

The Appeal Of Natural Diamonds

Aniket sharma via Canva

Natural diamonds are cemented into cultures all around the world. They are a symbol of scarcity and something truly special. They are symbols of love, commitment, and memories, as well as fashion and beauty.

These are factors that synthetic diamonds cannot compete with, and De Beers has learned this. In an already competitive market, the company would rather give up entirely than try to make it work.

Supporting Consumers

CvE via Canva

Although Lightbox will be abolished, consumers can still expect after-sales services to remain if they purchased a synthetic diamond from the company.

This includes any repairs and maintenance that are within warranty. The company wants a smooth transition so customers don’t feel abandoned or short-changed, even as the Lightbox slowly disappears over the coming months.

Market Effects

Levon Avagyan via Canva

The price of synthetic diamonds has already steadily dropped, but with De Beers departing the consumer market, prices may drop even faster. Synthetic diamonds can already be purchased in supermarkets for a couple of hundred dollars.

With prestigious brands like De Beers cutting association with these cheaper diamonds, they may become cheaper, and feel less special to customers.

How Retailers Will Be Affected

nomadsoulphotos via Canva

As retailers face the reality that Lightbox will no longer be stocked on their shelves in the following month, a void could be left where other brands could jump in.

Jewelry retailers may need to change their offerings, replacing Lightbox with another synthetic brand if there is still a demand for lab-grown diamonds. Stores could also pivot to offer a more natural selection of diamonds.

The Future For Jewelry Buyers

khunkorn via Canva

De Beers had unparalleled scale and marketing power, and with no more Lightbox diamonds, alternative brands may emerge in the market, but with less transparency and different prices.

Buyers should be careful and remain informed about product origins and real value as the market becomes more fragmented.

The Future of Lab-Grown Diamonds

avagyanlevon via Canva

Lightbox’s closure does not mean that lab-grown diamonds are coming to an end, but it does mark a shift in how these diamonds are marketed. With De Beers stepping back, many other companies are gaining traction by focusing on quality and sustainability. With technology advancing, the lab-grown market will continue to evolve, catering to consumers who value environmental responsibility without sacrificing elegance.

Changing Consumer Preferences

Luen Wantisud via Canva

Over the years, consumers have become more discerning and are constantly looking for jewelry that aligns with their personal values. While lab-grown diamonds still attract environmentally conscious buyers, conveying the long-term value and emotional significance that people often associate with natural diamonds remains challenging. In the future, we will likely see more hybrid models that blend innovation with tradition to meet the evolving demands of modern buyers.

Competition and Innovation

antonio rh from pixabay

With Lightbox leaving the scene, others in the lab-grown diamond industry are stepping up their marketing strategies. These brands are finding creative ways to promote their products to fashion-conscious and ethically-driven buyers. While some are using direct-to-consumer models, others are collaborating with established designers. Continued innovation in how diamonds are created and personalized will be important to distinguishing these brands from traditional jewelers and De Beers itself

What’s Next for De Beers?

Olga Kriger

But what is next for De Beers? For now, the company will likely focus on its high-end natural diamonds, which are still dominating the market. But with that being said, the company will still have to carefully consider the future of lab-grown options, especially as sustainability trends continue to rise. Who knows? De Beers could re-enter the space with a new strategy or explore partnerships to align with shifting consumer preferences for ethical luxury.

The Bigger Picture

The Glorious Studio from Pexels

The jewelry industry is undergoing major transformations, driven by changing consumer habits and advancements in material sourcing. Lightbox’s story is just one example of how luxury, sustainability, and shifting expectations are reshaping the diamond market. While Lightbox’s closure might seem like a setback, it presents an opportunity for the industry to adapt and evolve.

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