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You are here: Home / Chic & Current / Banking as You Know It Is Ending—Popular Banks Ditch Branches Fast

Banking as You Know It Is Ending—Popular Banks Ditch Branches Fast

July 17, 2025 by Michael Trenholm

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X – @RetailMeNot

We all knew this was coming. The apps were a warning, and so were the ATMs that looked smarter than some people you know. Add AI into the mix, and suddenly, walking into a branch now feels like wandering into a video store after everyone started streaming. And let’s be honest: when was the last time you actually stepped into a bank branch? For most, the answer is somewhere between “I don’t remember” and “Do those still exist?” Well, brace yourself because banks have decided you don’t need the answer. They’re closing shop fast

Banks Leading the Closures

Flickr – Steve Foulkrod – Digital Content Producer

If you thought your local branch was safe because it has a friendly teller who knows your dog’s name, think again. Big banks are cutting locations fast. Take Flagstar Bank, for example. This regional heavyweight has already axed 52 branches and counting. Wells Fargo isn’t far behind with 49 closures. U.S. Bank is chopping 40. Bank of America says goodbye to 27, and TD Bank waves off 37 more. Even JPMorgan Chase, the one that pretends to love tradition, is pulling the plug on 15. If branches were an endangered species, this could very well be the extinction event.

Scale and Speed of Closures in 2025

YouTube – TalkTV

If you think closures are trickling out,  think again. The numbers say “flood.” In just the first 13 weeks of 2025, banks shut the doors on more than 320 branches. That’s almost three branches disappearing every single day. Crazy, isn’t it! This isn’t a seasonal tidy up. Since 2018, banks have been axing an average of 1,600 branches a year. At this point, the branch extinction plays more like a rush job than a careful plan. 

Why Are Banks Closing Physical Locations?

iStock – Ridofranz

Because we all broke up with them first, that’s why. I mean, who still lines up for a paper withdrawal slip when a tap on an app moves money faster than small talk at the teller window? Consumers went digital, and banks saw the writing on the wall… actually, they wrote it themselves in a cost-cutting memo. Rent, staff, maintenance, all of these were heavy costs and consequently axed. It started making little sense to keep these branches open. So the bean counters asked the big question, answered it and did the only logical thing. Turns out, nostalgia isn’t a profitable business model.

Impact of the COVID-19 Pandemic on Banking Habits

Pexels – Kampus Production

Digital use jumped when the pandemic hit. If it was a slow dance before the pandemic, when COVID hit, it turned into a mosh pit. Lockdowns shoved everyone onto apps, whether they liked it or not. Even grandma learned how to deposit checks with her phone because the alternative was putting on pants and actually leaving the house. By the time branches reopened, most people realized they didn’t miss the awkward pen-on-a-chain ritual or waiting behind someone arguing about overdraft fees. So, we can conclude that COVID played a big part in driving this closure. And guess what, most of these banks are happy to go along with it.

Geographic Focus and Areas Most Affected

YouTube – Small Screen Scoops

If you live in California or Florida, you’ve probably seen more “We’ve Moved Online” signs than beach umbrellas. These two states lead the wave of shutdowns, each losing over a thousand branches in recent years. Bank of America is closing across ten states, including Washington. The trend isn’t picky either, big cities, sleepy suburbs, doesn’t matter; they’re all getting the same message from their banks. If you thought small towns would be spared, think again. This is more than just a local problem. Everyone is on it now. We’re talking about a national makeover that is not likely to stop anytime soon.

Consumer Concerns

Pexels – RDNE Stock project

While some of us don’t really care, not everyone’s ready to give up their local branch. For some customers, banking in person is a necessity, not just a preference. Older adults who still trust paper more than pixels feel stranded and want good ol’ in-person banking back. Rural communities with spotty internet aren’t exactly thrilled either. And let’s not forget people who rely on face-to-face help for financial advice. Closing branches may sound efficient, but it’s also closing the door on people who need in-person help the most. Banks promise digital access for everyone. That’s tough when the connection cuts out mid-transfer. Ever happened to you?

Banks’ Strategies Beyond Branches

Pexels – Mikael Blomkvist

Banks aren’t just dropping in-person visits. They’re moving activity to your phone apps and alerts. These guys are pouring billions into apps that promise everything short of making your morning coffee. ATMs are getting smarter too, now offering more functions than some human tellers ever did. Added to that, contactless payments are also now a standard.

But even with all of this, it is relieving to note that most banks are keeping a handful of branches open for the big stuff, you know, like mortgages or the occasional “I need a human” meltdown. Nonetheless, the message is clear: Banking’s future lives on your phone, not in a lobby.

The Future of Banking

Flickr – thinkpanama

So, where does this all end? Some think we are going fully digital: they’d eventually be no branches and little paper… mostly screens and logins. Others argue for a hybrid setup, where banks keep a few sleek “experience centers” for complex stuff and relationship-building, whatever that means in an era of chatbots. One thing is certain: the traditional branch was not created to last the next decade. Whether you’re ready or not, banking is becoming a screen first world, and those screens don’t hand out free lollipops.

Conclusion: A New Banking Landscape Emerges

Pexels – RDNE Stock project

The bank branch, as we knew it, is joining payphones in the past. Digital banking is already here. Humming ever so present in your pockets. Yes. Convenience won, and cost cutting sealed it. For some, this is progress. For others, it’s a locked door where a friendly face used to be. Either way, the future of banking runs on software, not lobby carpet and paper slips.

Filed Under: Chic & Current, Price Pulse

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